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Refunds & Cancellations

CANCELLATION POLICY

 

Endo Relief™ and Bec Issell Health & Nutrition have a strict cancellation policy. Cancellation of consultations require a minimum of 24 hours notice. Cancellations which are received within 24 hours of the scheduled consultation or event, will incur 50% of the total fee. Failure to attend a consultation or event will result in booking forfeit and 100% of the fee. If unforeseen circumstances arise, and Endo Relief™ or Bec Issell Health & Nutrition are unable to proceed with the appointment, a full refund or rescheduling will be offered.

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This policy is in place to ensure consistency in booking processes. As we strongly value your time, we appreciate a mutual value for our time and the time of other clients.  If you would like to discuss or dispute a cancellation, please contact us to discuss further.  

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CHANGE OF MIND

 

There is no refund for change of mind, but if you are unsatisfied with the consultation or it has not met your expectations, then please contact me to discuss.

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